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Vostay or Hostaway: an honest 2026 comparison

Hostaway is a full PMS for growing managers: more channels, an owner portal, a direct booking website and 24/7 phone support, with a price on quote. Vostay publishes its prices per property, from a single property, and picks up your guests' phone calls.

Comparison made on 4 November 2026 from each vendor's public information. Spotted a mistake? Write to us through the contact page and we will correct it.

The short version

  • Price. Hostaway gives its price on quote. Its pricing page first asks for your number of listings (2–14, 15–49, 50+); for a single listing, a link leads to a waitlist (pricing page). Vostay publishes its prices, from one property.
  • Hostaway connects more channels: Airbnb, Vrbo, Booking.com, Google, Expedia and Marriott Homes & Villas (Hostaway channel manager). Vostay connects Airbnb, Booking.com and Vrbo, through Beds24.
  • Both AIs can reply on their own. At Hostaway, the Auto-Reply option answers on the topics you choose, on request and with no add-on fee (Hostaway AI). At Vostay, each topic moves to automatic sending after 20 checked replies.
  • The phone. Vostay Voice is included in the Intégral plan. At Hostaway, call answering comes from partner apps in its marketplace, at their own prices (example: Conduit).
  • What Hostaway has that Vostay doesn't. An owner portal and bulk sending of statements (owner statements), a direct booking website (direct booking), built-in dynamic pricing (Hostaway page) and 24/7 phone support (help centre).

Features side by side

Vostay Hostaway
Channel manager Yes: Airbnb, Booking.com and Vrbo, through Beds24 Yes: Airbnb, Vrbo, Booking.com, Google, Expedia, Marriott Homes & Villas
Unified inbox Yes: all your Airbnb, Booking.com and Vrbo accounts Yes, with WhatsApp, SMS, email and a guest portal (communication)
AI: replies on its own or suggests Replies on its own, topic by topic, after 20 checked replies Replies on its own on chosen topics (Auto-Reply, on request, no add-on fee); otherwise drafts replies
Phone answering Yes, Intégral plan: Vostay Voice Add-on: partner apps (Conduit, Akia, Dextr AI, thinkrr.ai), at their own prices
Cleaning and cleaners' app Yes: a cleaning for every check-out, checklist and photos Yes: tasks created from reservations, checklists in the dashboard and mobile app (automation)
Accounting and owner statements Yes: owner statements and commissions from Conciergerie up; you send the statement Yes: statement templates (activity, expenses, payouts, commissions), owner portal, PDF or CSV, bulk email
Welcome book Yes: one link per booking Partial: a guest portal with guidebook content; dedicated guidebooks through integrations (guest portal)
Direct booking website No Yes: site builder and booking engine
Support in French Yes; a direct line to the founder on Intégral Yes: 24/7 phone with a French number; human support in English, Spanish and French

Prices

Hostaway does not publish prices. Its pricing page, titled "Custom Plans for Vacation Rental Managers", is a quote form (checked on 4 November 2026). Currency, billing period, any setup fee, minimum term, VAT and free trial are not stated there. Its AI page says Auto-Reply has no add-on fee; dynamic pricing is described as built in, with no price stated.

Vostay publishes its prices, per property per month:

Plan Price For
Hôte €19.99 your own listings
Conciergerie €24.99 your owners' listings: statements, commissions, team and roles
Intégral €29.99 everything in Conciergerie, plus Vostay Voice: 60 minutes per property per month on average, then €0.25 a minute

VAT not applicable (art. 293 B of the French Tax Code): the price shown is the price paid, with no VAT to add. No setup fee, no commission, no commitment, no minimum number of properties. Automatic discount: −10% from the 10th to the 19th property, −20% from the 20th to the 49th, a quote from 50. A 30-day trial on Intégral, with no card; billed yearly, Intégral has two months free.

As Hostaway's price is not public, we give no worked example. Ask for a quote for your number of properties, with what it includes, then compare it with these prices.

When to choose Hostaway

  • You manage a growing portfolio and want a very complete tool. In 2023 Hostaway said its customers managed more than 100,000 properties in more than 100 countries (funding announcement).
  • You sell beyond Airbnb, Booking.com and Vrbo: Expedia, Google or Marriott Homes & Villas.
  • Your owners want their own portal, and you want to send statements in one go.
  • You want a direct booking website and dynamic pricing in the same tool. Vostay offers neither.
  • You want support you can phone at any hour, with a French number.
  • A quote suits you.

When to choose Vostay

  • You have one or a few properties, or you want to know the price before you call: it is per property, on the pricing page.
  • Your guests call, and you want someone to pick up without adding a partner app: on Intégral, Vostay Voice answers from the listing's information and puts emergencies through to you.
  • You want one statement per owner, with your commission worked out, which you send yourself: you stay in control of what your owners receive. See accounting.
  • You want an AI that earns its autonomy and always leaves money, cancellations and complaints to you: see AI messaging.
  • You want a French vendor, software and support in French, and your data hosted in France.

For the full picture, see the conciergerie software page and pricing. More comparisons: Vostay or Superhote, Vostay or Lodgify, and the guide to what a PMS costs.

Frequently asked questions

How much does Hostaway cost?

Hostaway does not publish prices: its pricing page is a quote form that first asks for your number of listings (checked on 4 November 2026). Vostay costs €19.99 to €29.99 per property per month, with no VAT to add.

Does Hostaway take a single listing?

Its pricing page offers bands from 2 listings; for a single one, a link leads to a waitlist. Vostay has no minimum number of properties.

Does Hostaway's AI reply to guests on its own?

Yes, according to Hostaway: its Auto-Reply option answers automatically on the topics you choose, on request and with no add-on fee. Vostay's AI sends on its own, topic by topic, after 20 checked replies.

Does Hostaway answer guests' phone calls?

Not natively: partner apps in its marketplace offer it, at their own prices. At Vostay, Vostay Voice is included in the Intégral plan.

Does Hostaway offer support in French?

Yes: 24/7 phone support with a French number, and human support in English, Spanish and French, according to its help centre. Vostay works in French, with a direct line to the founder on Intégral.

Do my owners get a login to Vostay?

No. Vostay prepares each owner's statement, which you send them. Hostaway, for its part, offers an owner portal.

Vostay picks up. You switch off.

30-day free trial on Intégral, no commitment, guided setup.

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