What conciergerie software has to handle
A conciergerie doesn't run one listing: it runs dozens, for different owners, often published on several accounts and several platforms. Its software has to hold all of that at once:
- one inbox for every Airbnb, Booking.com and Vrbo account;
- one calendar per listing, even when it's published more than once;
- a cleaning created at every check-out, followed live;
- accounts per owner, commissions included;
- a team where everyone sees what concerns them.
Vostay does all of that. And it adds what most tools leave to the conciergerie: the work itself. The AI answers guests and picks up the phone instead of handing you a to-do list.
What Vostay does for you
Answering guests, day and night
Messages from all your accounts land in one place. The AI answers from each listing's instructions, in the guest's language, and translates everything into yours. When a question goes beyond what you wrote, it hands over to you. AI messaging
Picking up the phone
On the Intégral plan, Vostay Voice picks up guests' calls 24/7 and answers what it knows. When a person is needed, you call the guest back; emergencies are put straight through to you. The AI phone assistant
Organising the cleaning
Every check-out creates the cleaning for your team. You follow who does what, live: the cleaner ticks the checklist, takes the photos, and as soon as they confirm, the guest is told. Cleaning management
Keeping the calendar
One calendar per listing, even when it's published on several platforms or accounts. A booking lands on Airbnb: the night closes at once on Booking.com and Vrbo. If two bookings overlap, you're alerted and you choose. The channel manager
Preparing the owners' accounts
Income, expenses, bank statements and payouts are matched listing by listing. Vostay prepares the owner statements and works out your commissions. Accounting
Welcoming guests
Every booking gets its digital welcome book, in the guest's language. The welcome book
What stays in your hands
Vostay does the repetitive work; the decisions stay yours.
- You set what the AI may send on its own, listing by listing. At first it can write drafts that you approve with one tap.
- Sensitive matters always come back to you. Everything that needs a human decision lands in one list, "Needs you", and Vostay never acts on those by itself.
- Your team has roles: owner, manager, co-host, cleaner, maintenance. Each sees what concerns them.
The plans for a conciergerie
| Plan | Price per property per month | What it adds |
|---|---|---|
| Conciergerie | €24.99 | Owner statements, commissions worked out, team and roles, Vostay Assistant |
| Intégral | €29.99 | Everything in Conciergerie, plus Vostay Voice (60 minutes per property per month on average, then €0.25 a minute) and a direct line to the founder |
VAT not applicable (art. 293 B of the French Tax Code): the price shown is the price paid. No setup fee, no commission, no commitment. The volume discount applies by itself: −10% from the 10th to the 19th property, −20% from the 20th to the 49th, a quote from 50. On Intégral, yearly billing gives two months free. Every plan is on the pricing page.
Get started in three steps
- Choose your plan on the free trial page.
- We call you back within 24 hours for a demo on your own listings.
- We connect your accounts together. Your listings arrive in seconds, and your 30-day trial on Intégral starts once everything works, with no card.
Want to compare first? Our comparisons put Vostay next to the other tools, public prices included.